Position Summary

The Manager, Education is responsible for advancing the organization’s education strategy and delivering high-quality programming that supports members and furthers organizational priorities. This role oversees educational offerings across live, virtual, and on-demand formats and plays a central role in ensuring programs are relevant, practical, and aligned with the needs of a professional adult audience.

The ideal candidate brings demonstrated experience in curriculum development and adult learning and is comfortable working collaboratively across departments. This role requires strong organizational skills, clear communication, and the ability to manage multiple programs concurrently. The Manager, Education will take a thoughtful, solutions-oriented approach to strengthening educational offerings and enhancing member engagement and value.

Key Responsibilities

• Develop and manage the organization’s educational agenda in alignment with strategic goals and member needs

• Design and implement curricula for professional adult learners, ensuring content is practical, engaging, and outcomes-focused

• Lead education program development, including session planning, learning objectives, speaker recruitment, and calls for presentations

• Apply adult learning best practices across live, virtual, and on-demand education formats

• Plan and execute multiple webinars and virtual programs throughout the year using established hosting platforms

• Collaborate with internal teams and external partners to support successful program delivery

• Communicate program timelines, milestones, and updates clearly to internal stakeholders

• Identify opportunities to strengthen educational offerings through new program formats and delivery methods

• Develop and manage program budgets, timelines, performance metrics, and evaluation tools

• Conduct program evaluations and analyze participation and feedback to inform continuous improvement

• Maintain accurate records, reporting, and speaker databases in accordance with organizational standards

• Provide on-site support for live events and oversee post-program follow-up and evaluations

• Perform other duties as assigned

Requirements

• Bachelor’s degree and 3–5 years of experience supporting education or professional development programs; association experience preferred

• Demonstrated experience in curriculum development and professional adult learning

• Familiarity with Microsoft 365, CRM systems, and webinar platforms (e.g., ON24, Zoom, GoToWebinar)

Core Competencies

• Experience supporting conferences, webinars, and education programs for professional audiences

• Strong organizational skills and attention to detail

• Clear, effective written and verbal communication

• Ability to collaborate across teams and build productive working relationships

• Sound judgment, initiative, and a continuous improvement mindset

• Ability to manage competing priorities in a deadline-driven environment